Call PACE at (704) 887-3840

Nondiscrimination Notice

PACE of the Southern Piedmont complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PACE of the Southern Piedmont does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

PACE of the Southern Piedmont:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact your Civil Rights Coordinator.

If you believe that PACE of the Southern Piedmont has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with your Civil Rights Coordinator/Quality Coordinator at PACE of the Southern Piedmont. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, your Civil Rights Coordinator/Quality Coordinator is available to help you.

6133 The Plaza Charlotte, NC 28215
704-887-3840
TTY: 704-887-3840 ext. 8000
FAX: 704-887-3844
Paceadmin_sp@pacesp.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

 

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